Nomio
ENRU

Privacy Policy

Last updated

Nomio is an app for making friends abroad, operated by Confyday Inc ("we", "us"). This policy explains what we collect when you use the Nomio app and this website, why we need it and what choices you have.

Data we collect

  • Account. When you sign in with Apple or Google we receive an account identifier and your email address if you choose to share it. Sign-in is handled by Firebase Authentication.
  • Profile. Your name, date of birth, photos, home country, current city, languages, interests, what you're looking for and anything else you add. Other members see your profile. Your date of birth is only used to show your age.
  • Location. With your permission the app sends your device location so we can place you in a city and show people and events nearby. Before saving it we snap the point to an area of about 500 meters. Your exact location is never stored and other members only see your city and a rounded distance.
  • Verification. If you verify your profile you take a selfie with a gesture. Our team reviews it to confirm that your photos are really you.
  • Messages and calls. We store the messages, photos, videos and voice messages you send so they can be delivered and stay in your chat history. Voice and video calls run on our own servers and aren't recorded.
  • Events. The events you create or join and the places you pick for them.
  • Purchases. Premium is sold through the App Store. Apple processes the payment and we only receive the status of your subscription, never your card details.
  • Device data. Your push notification token, app version, device model and language. We use them to deliver notifications and keep the app working.
  • Safety. Reports you send, members you block and the outcome of our reviews.

How we use your data

  • To run the service. We show your profile, suggest people and events, deliver messages and connect calls.
  • To keep the community safe. We review reported content, check photos and verification selfies and act on rule violations.
  • To send notifications you've allowed, such as new messages, likes and event changes.
  • To answer your support requests and keep the app reliable.

We don't sell your personal data. We don't use it for third-party advertising and we don't share it with data brokers.

Verification selfies and biometric data

Verification is optional. If you choose to verify, you take a selfie while making the gesture the app shows you. A member of our moderation team compares it with your profile photos and approves or rejects the request. Verified profiles get a badge.

We don't use automated face recognition. We don't create face templates, face geometry or any other biometric identifiers from your selfie or your photos. We don't use them to identify you anywhere else.

The selfie is only used for verification and safety reviews. Only our moderators can see it. Other members never see it and we don't sell or share it. It's stored with our hosting providers like the rest of your media.

We keep the selfie while your account exists so we can check it again if someone reports your profile. When you delete your account the selfie is deleted with the rest of your data. You can also ask us to delete your verification at any time by writing to info@confyday.com. Your profile then loses the badge.

If we ever start using automated face matching or age estimation, we'll update this policy first and ask for your explicit consent in the app before any biometric data is processed. You'll be able to say no and keep using the app.

Message translation

When you translate a message the app uses Apple's on-device Translation. The text is translated on your phone and isn't sent to us or to any other service for translation.

Who we share data with

  • Other members see your profile, your city, the events you host or join and the messages you send them.
  • Hetzner Online hosts our servers and databases.
  • Google Cloud stores photos and media files. Google's Firebase handles sign-in and push notifications.
  • Apple provides Sign in with Apple, push notifications and App Store purchases.
  • Authorities, if the law requires it or if it's needed to protect someone's safety.

Our providers only process data on our instructions and only to run the service. Some of them may process data outside your country. When that happens we rely on appropriate safeguards such as standard contractual clauses.

How long we keep data

We keep your data while your account is active. You can delete your account at any time in the app settings. After that we delete your profile, photos and location. Copies in backups are deleted on a rolling basis. We may keep a minimal record longer when the law requires it or to prevent repeated abuse, for example after a ban.

Your rights

You can see and edit most of your data right in the app. You can also ask us for a copy of your data, ask us to correct or delete it or object to how we use it. If you live in the EU, the UK or another region with similar laws, you also have the right to complain to your local data protection authority.

To use these rights write to info@confyday.com. We reply within 30 days.

Age limit

Nomio is only for adults aged 18 and over. We don't knowingly collect data from anyone younger. If we learn that a minor has an account we delete it.

Security

All traffic between the app and our servers is encrypted. Access to personal data is limited to the people who need it to run and moderate the service. No system is perfectly secure, so please tell us right away if you notice anything suspicious.

Changes to this policy

If we change this policy we'll update the date at the top of the page. We'll tell you in the app before important changes take effect.

Contact

Questions about privacy? Write to info@confyday.com.